This policy is aimed to inform you of how Inqaba Biotechnical Industries (Pty) Ltd (“Inqaba Biotec”) collects, process and where applicable share your personal information while doing its business. The policy also indicates your rights in case you are dissatisfied with how your personal information is being used.

Inqaba Biotec values the privacy and protection of personal information of its customers and other parties with whom it interacts. Personal information is the information relating to identifiable, living, natural person, identifiable existing juristic person and includes personal information such as race, gender sex, marital status, identifying numbers, e-mail address, telephone numbers, physical address, location information, personal opinions, biometric information of a person amongst others (Protection of Personal Information Act (“POPI Act”)).

What personal information do we collect?

Inqaba Biotec collects the following personal information:

  • Personal identifiers such as names, addresses, emails, telephone/cellphone numbers
  • Company identifiers (CIPC registration, websites)
  • Geographic location
  • Purchase history

How we collect personal information?

  • Provided directly by the customer
  • By registering personal information on the company website
  • By using cookies when you visit our website to collect information on geographic location, preferences and repeat visits

Why inqaba biotec collects personal information

  • To offer services and products to customers that have requested it
  • To email special promotions to customers
  • To conduct marketing
  • For legal obligations, if required

Inqaba Biotec does not sell personal information but does share personal information with third parties where applicable, undertaking work on its behalf. Such personal information is shared only to third parties that consent to privacy provisions of the POPI Act. 

How we store your personal information

Inqaba Biotec safely keeps your personal information stored in a highly secured fire-walled server and will destroy such information as prescribed by the law.


Inqaba Biotec occasionally sends promotional material on its services and products and if you have agreed to receiving marketing information you can opt-out at any time. Should you require to opt out of receiving any promotional material from inqaba biotec contact us at

Transferring personal information outside the borders of South Africa

Inqaba Biotec may send personal information, including biometric information, outside the borders of South Africa for purposes of analysis only, subject to you giving consent and the third party receiving personal information consenting to upholds similar conditions as imposed by POPI Act.

How to contact us

Should you wish to have access to your personal information, request correction to your personal information, deletion of your personal information or be removed from the mailing list of Inqaba Biotec please contact us by email at

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