HomeSubmit samples
Sending ussamples.
Four steps from your bench to our Pretoria laboratory: the right form, the right packaging, a quick check, and a courier or collection.
Choose your form
Fill in the form for your service and email it to us before your samples leave.
Sample types we accept
Pack it
Every biological sample travels in three layers, labelled for its category under the Road Traffic Act and the UN transport rules. Pick the category that fits.
Steps
Check it
From our Sanger form. Other services list their checks on their own form.
Send it
Courier it to Pretoria
Inqaba Biotechnical Industries525 Justice Mahomed Street
Muckleneuk, Pretoria, 0002
South Africa
Include the printed customer sheet in the box, and email the completed form before the parcel leaves.
Let us collect it
Book a courier collection online with your address and a collection date. Available for clients in South Africa.
Outside South Africa? Your local office arranges shipping.
Animal samples and Section 20 permits
Talk to us about your project before you apply for the permit and before you send samples. About Section 20
You may need a permit when your project involves:
- Research into an animal disease or parasite
- Collecting, possessing, transporting or testing animal samples for research
- Organisms capable of spreading animal disease
- Animal tissues, fluids, antigens or other animal-derived materials in research
- Developing a diagnostic, vaccine, treatment or remedy for animal health
Your documents and results are never shared without your written agreement.
We can't guarantee results from samples damaged before they reach us.
The sender obtains any permits the samples need.
Questions before you send?
Talk to the laboratory about the right service, sample prep or packing.