Your information

Privacy policy.

How Inqaba Biotec collects, processes and, where applicable, shares personal information while doing business.

This policy explains how Inqaba Biotechnical Industries (Pty) Ltd (“Inqaba Biotec”) collects, processes and, where applicable, shares your personal information while doing business. It also explains your rights if you are dissatisfied with how your personal information is used.

Inqaba Biotec values the privacy and protection of the personal information of its customers and other parties with whom it interacts. Personal information is information relating to an identifiable living person or existing juristic person, as described by the Protection of Personal Information Act (“POPI Act”).

What personal information do we collect?

  • Personal identifiers such as names, addresses, email addresses and telephone or cellphone numbers
  • Company identifiers, including CIPC registration details and websites
  • Geographic location
  • Purchase history

How do we collect personal information?

  • Information provided directly by the customer
  • Information registered on the company website
  • Cookies used when you visit our website to collect information about geographic location, preferences and repeat visits

Why does Inqaba Biotec collect personal information?

  • To offer services and products requested by customers
  • To email special promotions to customers
  • To conduct marketing
  • To meet legal obligations when required

Inqaba Biotec does not sell personal information. Where applicable, it shares personal information with third parties undertaking work on its behalf only when those third parties consent to the privacy provisions of the POPI Act.

How do we store your personal information?

Inqaba Biotec keeps personal information on a secured, firewalled server and destroys such information as prescribed by law.

Marketing

Inqaba Biotec occasionally sends promotional material about its services and products. If you agreed to receive marketing information, you may opt out at any time by emailing info@inqababiotec.co.za.

Transferring information outside South Africa

Inqaba Biotec may send personal information, including biometric information, outside South Africa for analysis only, subject to your consent and the recipient agreeing to uphold conditions similar to those imposed by the POPI Act.

How to contact us

To request access to, correction or deletion of your personal information, or removal from an Inqaba Biotec mailing list, email info@inqababiotec.co.za.